It’s nice when the product and provider mesh so naturally, that an instruction manual is superfluous, and practice means doing lots of what you’re used to. But that doesn’t happen too often.

Adaptation will happen, though. But it’s important to get past the “stake out this machine on an anthill” stage for that to happen

Read the help files. Read the manuals.

And, practice. Practice with the software.

We provide other suggestions at http://www.ehrscope.com/blog

I’m trying to keep the material here as non-vendor and setup specific as possible, to be as widely helpful as possible.

It’s an odd feature of EMR’s that the more you use them, the more that efficient workflows and interpersonal skills become critical — the protoplasmic stuff.

Besides — let’s face it — protoplasm will beat silicon, hands down every time, for adaptability. That’s a good thing, because no matter what the EMR implementation, EMR’s are such hairy, complex beasts that there will ALWAYS be a “less than ideal fit” somewhere along the line (the software itself, it’s interface with the user, the server it runs on, the conduit to communicate to it, security and upgrades, printer drivers, etc).

Troubleshooting and customer support skills will NEVER go out of style.