Posts tagged as:

customer support

Working Hard

October 26, 2009
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Right now, things are a bit busy around here.
Lots of swine flu prep happening for the office and the group, including an upcoming talk at a local college campus. I can’t emphasize enough how important it is to get ahead of this thing using education. You can argue with irate patients demanding Tamiflu when it’s [...]

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Want Help Solving Your EMR Problems? Be Helpful!

March 13, 2008

To borrow a line from an old Paul Newman film, “what we have here is a failure to communicate.”
Whether you’re a physician, an office manager, an office staffer, or an EMR vendor/service provider, if you’ve ever sighed deeply or gritted your teeth, there’s a certain eye-to-eye linkage that just isn’t happening.
The stakes are too [...]

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Response To Medicare On Succesful EMR Adoption: NOT A Price Issue

November 8, 2007

There’s a fascinating article on the EMR and HIPAA blog that I couldn’t pass up.
It addresses one governmental (i.e. Medicare) solution to the traditionally low adoption rates of physicians of EMR’s: lower the upfront costs to essentially zero with the VistA system built by the Veterans Administration.
The clincher for me was the following observation:
While Medicare’s [...]

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